Many eCommerce platform vendors place a barrier between you and your shopper that diminishes your brand and your ability to directly connect online.
Find out how you score.
Who's closest to your customer?
The score for your store is in the lower 30% of respondents. This indicates that your ability to directly communicate and interact with your shoppers online is significantly reduced by an eCommerce vendor who controls those encounters.
Boosting Your Score
You can improve your shoppers’ direct online experience with your store by ensuring that your eCommerce system is branded to you, and that you directly control all shopper-facing interactions.
We’d love to show you how the ShopHero ‘you-branded’ approach ensures that your store is always front-and-center with the shopper and you are in direct control of fees, pricing, and anything else that affects the shopper relationship. Schedule a meeting today.
The score for your store is in the middle 30% of respondents. This indicates that in some areas, your store and brand are first with customers, while in others, an eCommerce vendor is between you and the shopper.
Boosting Your Score
Improving online interactions with shoppers is a combination of brand exposure and controlling other factors that affect shopper experience, like pricing, fees, shopper support, and customer feedback.
Let’s explore how the ShopHero ‘you-branded’ system can put you in control of ALL the factors that affect an outstanding online shopping experience. Schedule a meeting today.
Congratulations! The score for your score is in the top 30% of respondents. This indicates that for the most part, shoppers interact directly with your store and brand when shopping online.
How to Wow Shoppers Even More
Beyond the basic measures included in the quiz, other high-impact additions to your online experience can endear shoppers to your store even more.
A great place to start is amping up your social media presence. Be sure to claim your 45-day free trial of ShopHero Prism below and see how easy it can be to up your online game. We’d love to share other approaches used by successful independent grocers, including more efficient picking/order fulfillment, tipping strategies, and more. Schedule a meeting today.
Your digital marketing superhero
We sent an invitation email to the address you provided above, with instructions on how to sign up for your complementary 45-Day trial of ShopHero Prism digital marketing.
There’s no obligation and no credit card required. Just 45 days of world-class social media posts for your store’s Facebook and Instagram accounts. Watch shopper engagement grow as you interact with them in a consistent, engaging way.
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ShopHero Prism helps you easily extend your reputation online and drive traffic to your store by managing your Facebook, Instagram and email marketing activities. We provide engaging, grocery-specific content that’s posted for you on a regular basis.