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Press Room

Keep up on the latest ShopHero news and events.

>>Beto: this rest of this section would be more useful as a listing of press releases and press coverage articles that people could browse and click to. We currently only have a few items, but it's a start for where this section will be going. Also, I think the Press Room section fits better under the "About" tab than the "Learn" tab. I would insert the blog in this location under "Learn".

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Frequently Asked Questions

Find answers to the most frequent questions about e-commerce, and optimizing your ShopHero online shopping system.

How do you get all of my prices online?

ShopHero works with your existing in-store point-of-sale system to display up-to-date product pricing and availability online and on mobile.

ShopHero works with more than 40 different point-of-sale systems, in most cases, this involves setting up a daily file exchange between the in-store and our online system.

How do you get all of my products online?

We maintain our own product database of over 280,000 SKUs including product images, product descriptions, nutrition facts and product labels.

Our in-house team of product experts has manually reviewed and approved each product before it goes online. We’ve invested so heavily in collecting product data- so you don’t have to.

We ensure your inventory is represented in a clean, effective and professional manner to provide an exceptional shopping experience for each of your customers.

How do I collect payment for eCommerce orders?

Our platform collects card payments directly through your own merchant account. Your money is deposited directly into your bank account rather than going through ours. This simplifies your accounting and is the preferred way to accept online payments.

We work with the following merchant providers and payment gateways: Elavon/Converge, WorldPay/Vantiv, FirstData/Payeezy, Global Payments, Heartland, Authorize.net, PayPal and more.

Is my store a good fit for eCommerce?

There is a common misconception in the industry that online grocery is difficult, expensive and risky.
ShopHero has a proven track record of supporting retailers of all sizes- from single store operators to regional chains. Our retailer-facing technology is highly intuitive requiring very little training.

In addition to technology, we provide a suite of managed services necessary to enable each retailer to compete effectively including order by phone, chat and email based branded shopper support and customer service, digital and traditional marketing, delivery and more.

Get the details and get going

Speak with one of our experts about how the ShopHero Retail Success Platform can make a difference with online shopping success for your stores.

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