Keep up on the latest ShopHero news and events.
>>Beto: this rest of this section would be more useful as a listing of press releases and press coverage articles that people could browse and click to. We currently only have a few items, but it's a start for where this section will be going. Also, I think the Press Room section fits better under the "About" tab than the "Learn" tab. I would insert the blog in this location under "Learn".
Find answers to the most frequent questions about e-commerce, and optimizing your ShopHero online shopping system.
ShopHero works with your existing in-store point-of-sale system to display up-to-date product pricing and availability online and on mobile.
ShopHero works with more than 40 different point-of-sale systems, in most cases, this involves setting up a daily file exchange between the in-store and our online system.
We maintain our own product database of over 280,000 SKUs including product images, product descriptions, nutrition facts and product labels.
Our in-house team of product experts has manually reviewed and approved each product before it goes online. We’ve invested so heavily in collecting product data- so you don’t have to.
We ensure your inventory is represented in a clean, effective and professional manner to provide an exceptional shopping experience for each of your customers.
Our platform collects card payments directly through your own merchant account. Your money is deposited directly into your bank account rather than going through ours. This simplifies your accounting and is the preferred way to accept online payments.
We work with the following merchant providers and payment gateways: Elavon/Converge, WorldPay/Vantiv, FirstData/Payeezy, Global Payments, Heartland, Authorize.net, PayPal and more.
There is a common misconception in the industry that online grocery is difficult, expensive and risky.
ShopHero has a proven track record of supporting retailers of all sizes- from single store operators to regional chains. Our retailer-facing technology is highly intuitive requiring very little training.
In addition to technology, we provide a suite of managed services necessary to enable each retailer to compete effectively including order by phone, chat and email based branded shopper support and customer service, digital and traditional marketing, delivery and more.
“With ShopHero we’re able to incorporate our customer service that people from all over Utah come to experience.
ShopHero has catered to us and marketed our company. When people go to our website to place an order, it’s springvillereams.com, not shophero.
Through the app we could text pictures or video chat with customers to find substitute products so we could hold up that great customer service we’ve always been known for offering”
“The best thing I can say about online shopping with ShopHero is that our average sale went up about 300%. A $30 sale would turn into $90 or more.
Shoppers can see all the new products we have, and the specials. When they get to see these things and start to click away, it’s a great way for them to shop and for us to conduct business.”