Attract, engage and delight customers with highly personalized, fully-branded shopping experiences — in-store, online or mobile — no matter your size or location.
The ShopHero Retail Success Platform is a powerful, simple-to-use package that quickly gets you online, top-of-mind and in the flow of modern grocery retail.
We do the heavy online mobile and eCommerce lifting, and back you up with live, US-based shopper phone and text support, an automated marketing platform, endless aisle/home delivery options, and powerful analytics to guide your success.
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“With ShopHero we’re able to incorporate our customer service that people from all over Utah come to experience.
ShopHero has catered to us and marketed our company. When people go to our website to place an order, it’s springvillereams.com, not shophero.
Through the app we could text pictures or video chat with customers to find substitute products so we could hold up that great customer service we’ve always been known for offering”
“The best thing I can say about online shopping with ShopHero is that our average sale went up about 300%. A $30 sale would turn into $90 or more.
Shoppers can see all the new products we have, and the specials. When they get to see these things and start to click away, it’s a great way for them to shop and for us to conduct business.”
Speak with one of our experts about how the ShopHero Retail Success Platform can make a difference with online shopping success for your stores.
Ramping up and staffing online shopping profitably in your store may not be as far-fetched as it sounds.
Grocers running the ShopHero Retail Success Platform enjoy these high-ROI benefits:
Employees download to their devices, are off and running in minutes with minimal required training
Online orders are 2-3 time larger than in-store baskets
Most stores break even at 2 orders per day - less than one hour of employee time
Online orders average 10% - 12% profit margins
ShopHero powers grocery e-commerce for retailers of all sizes in communities across the US and Canada.
ShopHero features integrations with more than 70 point-of-sale systems, loyalty platforms, payment gateways, and delivery/fulfillment partners to make your online shopping migration seamless and simple.